Privacy Policy

Last updated: 30 September 2026

This Privacy Policy explains how JUST11 collects, uses and shares personal information when you visit just11.net, place an order or contact us. JUST11 operates from Palm Plaza Center, Mtayleb, Bikfaya Main Road, Lebanon. Our online store is hosted on Shopify.

Information We Collect

We collect information you provide when placing an order or contacting us, including your name, email address, phone number, billing and delivery address, order details and correspondence. Payment information is processed by the payment services used at checkout.

When you browse the website, Shopify and website technologies may collect device and usage information, including your IP address, browser information, pages viewed and interactions with the store, through cookies and similar technologies.

How We Use Information

We use personal information to process and fulfil orders, arrange delivery, provide customer support, handle exchanges, maintain business records, prevent fraud, improve the store and meet applicable obligations. Where marketing or advertising tools are enabled, information may also be used to measure campaigns and provide relevant advertising. Marketing communications are subject to applicable consent requirements and your choices.

Sharing Information

Information needed to provide these services is shared with Shopify, delivery companies, payment providers and other service providers supporting the store. Where enabled, analytics and advertising partners may receive information through cookies, pixels or integrations. We may also disclose information when required by law or to protect legitimate rights and prevent fraud.

Shopify and other providers may process or store information outside Lebanon. For information about Shopify’s handling of customer information, see Shopify’s Consumer Privacy Policy.

Cookies and Your Choices

Cookies support functions such as the shopping cart, checkout and store security. Other cookies or similar technologies may support analytics and advertising. You can manage cookies in your browser and, where displayed, through the website’s privacy or cookie controls. Blocking essential cookies may affect shopping functions. You can ask us to stop sending marketing communications using the contact details below.

Retention and Security

We retain personal information as needed to fulfil orders, provide support, maintain required records, resolve disputes and meet applicable obligations. We use appropriate measures to protect information, but no online transmission or storage system can be guaranteed completely secure.

Your Requests

Depending on applicable law, you may have rights to access, correct or delete your personal information or object to certain uses. Contact us to submit a privacy request or raise a concern. We may need to verify your identity, and some information may need to be retained to fulfil legal or contractual obligations.

Third-Party Services and Updates

Links to social-media platforms and other third-party websites are governed by those services’ own privacy policies. We may update this policy as our services change; the latest version and update date will be published on this page.

Contact

JUST11
Palm Plaza Center, Mtayleb
Bikfaya Main Road, Lebanon
Email: mneleven@gmail.com
WhatsApp: +961 71 693 443